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Library/Tourism Officer (Casual)

Position ObjectiveThis position is to provide friendly and professional services at the Bob McDonald Library, Cloncurry Unearthed Visitor Information Centre and Museum (Cloncurry Unearthed) and John Flynn Place Museum and Art Gallery (JFP).The Bob McDonald Library provides access to over 300,000 items through Rural Libraries Queensland (RLQ) network. The library provides community information, a reference/study and IT space as well as children’s First 5 Forever Storytime sessions and activity space. Additional programs are offered as they become available. The Bob McDonald library adjoins the Dr. Harvey Sutton Gallery. The library is open Monday through Friday and Saturday mornings.Cloncurry Unearthed is a Visitor Information Centre and Museum. The Museum houses a diverse range of historical information on the Cloncurry region, including a comprehensive gem and mineral display. The Centre also incorporates visitor information for Cloncurry and the region. This Centre is open seven days a week.John Flynn Place Museum and Art Gallery honors the Australian visionary and those who joined his campaign for better living conditions in remote Australia. The museum has four levels with each level commemorating the development of the Royal Flying Doctor Service. This service began in Cloncurry in 1928. Key ResponsibilitiesThe following outlines the key responsibilities of the position, but is not all encompassing:Promote and maintain a positive image of Cloncurry Shire Council and associated facilities;Provide friendly and professional customer service to all patrons of each facility;Actively gain knowledge on local and regional product to promote at all facilities.Maintain effective administration practices, including maintaining visitor statistics, souvenir and brochure monitoring etc;Key Attributes and ExperienceKnowledge of the tourism, museum industry and/or public library services or a willingness to learn;Ability to deal pleasantly, clearly and tactfully with diverse members of the public, both directly and over the phone;Skilled in cash handling practices that include accurate receipting and daily, weekly, or monthly sales reconciliations.Ability to handle difficult customers and stay calm in emergency situations;Demonstrated well developed problem-solving skills;For further information please call 07 4742 4100 CLICK HERE FOR POSITION DESCRIPTION AUD Cloncurry 4824