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Tourism Officer

Cloncurry Shire Council is seeking a Tourism Officer to support the day-to-day operations of the Cloncurry Unearthed Visitor Information Centre and MuseumWhat We OfferCompetitive salary – Full Time - ( Stream A) Level 3- $72,000-$76,000 per annum (dependent on qualifications and experience) + Superannuation.5 weeks Annual Leave (with 17.5% Leave Loading)Monthly RDO (13 per year)Personal (Sick) LeaveRemote Area Housing Assistance ($60 pw Renting / $90 pw Homeowner)Locality AllowanceAbout the RoleThe Tourism Officer provides friendly and professional assistance to visitors, helps manage retail and museum displays, supports event delivery, and promotes Cloncurry as a must visit destination in Northwest Queensland.This role works closely with the Cloncurry Unearthed Coordinator and the Manager Tourism and Economic Development, contributing to a welcoming and informative visitor experience that reflects the pride and spirit of our community.Key ResponsibilitiesProvide high-quality customer service to visitors, ensuring all enquiries are handled professionally and efficiently.Assist with the daily operations of the Cloncurry Unearthed Visitor Information Centre and Museum, including merchandise sales and stock control.Promote local attractions, events, and activities across the Cloncurry region.Conduct guided tours and assist with exhibitions and displays within the museum.Assist with planning and delivering events and initiatives that promote visitation to Cloncurry.Maintain accurate visitor statistics, retail records, and museum catalogues.Handle cash and point-of-sale transactions in line with Council procedures.Collaborate with Council departments and local facilities such as the John Flynn Place Museum, Bob McDonald Library, and Dr David Harvey-Sutton Gallery to promote regional tourism.Provide relief support to related facilities when required.Work flexibly, including weekends and public holidays, to meet operational needs.About YouTo be successful in this role, you will bring:A genuine passion for tourism, local history, and community engagement.Strong interpersonal and communication skills with a customer service focus.Good organisational and time management skills.Basic computer literacy, data entry, and administrative skills.The ability to work effectively both independently and as part of a team.A proactive and adaptable attitude with a commitment to continuous improvement.Experience or a willingness to learn tourism operations, event coordination, and museum services will be highly valued.Mandatory RequirementsCompletion of Year 12 or equivalent.Current Manual ‘C’ Class Driver’s Licence.Current Police Check/Clearance.Current Blue Card (Working with Children Check) or the ability to obtain prior to employment.Availability to work weekends and after hours as required.Desirable QualificationsDiploma or higher qualification in Tourism, Events, or a related discipline.Previous experience in the tourism, hospitality, or museum industry.Knowledge of Local Government operations and community services.Understanding of Work Health and Safety and customer service principles.For a more detailed job outline, please refer to the attached PD.Locals are encouraged to apply!Applications close on 7 November 2025 at 12 pm.Cloncurry Shire Council reserves the right to commence recruitment prior to the closing date if a suitable candidate is identified. PD 5015 - Tourism Officer AUD Cloncurry 4824

Tourism Officer

Cloncurry Shire Council is seeking a Tourism Officer to support the day-to-day operations of the Cloncurry Unearthed Visitor Information Centre and Museum

What We Offer

Competitive salary – Full Time - ( Stream A) Level 3- $72,000-$76,000 per annum (dependent on qualifications and experience) + Superannuation.

  • 5 weeks Annual Leave (with 17.5% Leave Loading)
  • Monthly RDO (13 per year)
  • Personal (Sick) Leave
  • Remote Area Housing Assistance ($60 pw Renting / $90 pw Homeowner)
  • Locality Allowance

About the Role

The Tourism Officer provides friendly and professional assistance to visitors, helps manage retail and museum displays, supports event delivery, and promotes Cloncurry as a must visit destination in Northwest Queensland.

This role works closely with the Cloncurry Unearthed Coordinator and the Manager Tourism and Economic Development, contributing to a welcoming and informative visitor experience that reflects the pride and spirit of our community.

Key Responsibilities

  • Provide high-quality customer service to visitors, ensuring all enquiries are handled professionally and efficiently.
  • Assist with the daily operations of the Cloncurry Unearthed Visitor Information Centre and Museum, including merchandise sales and stock control.
  • Promote local attractions, events, and activities across the Cloncurry region.
  • Conduct guided tours and assist with exhibitions and displays within the museum.
  • Assist with planning and delivering events and initiatives that promote visitation to Cloncurry.
  • Maintain accurate visitor statistics, retail records, and museum catalogues.
  • Handle cash and point-of-sale transactions in line with Council procedures.
  • Collaborate with Council departments and local facilities such as the John Flynn Place Museum, Bob McDonald Library, and Dr David Harvey-Sutton Gallery to promote regional tourism.
  • Provide relief support to related facilities when required.
  • Work flexibly, including weekends and public holidays, to meet operational needs.

About You

To be successful in this role, you will bring:

  • A genuine passion for tourism, local history, and community engagement.
  • Strong interpersonal and communication skills with a customer service focus.
  • Good organisational and time management skills.
  • Basic computer literacy, data entry, and administrative skills.
  • The ability to work effectively both independently and as part of a team.
  • A proactive and adaptable attitude with a commitment to continuous improvement.
  • Experience or a willingness to learn tourism operations, event coordination, and museum services will be highly valued.

Mandatory Requirements

  • Completion of Year 12 or equivalent.
  • Current Manual ‘C’ Class Driver’s Licence.
  • Current Police Check/Clearance.
  • Current Blue Card (Working with Children Check) or the ability to obtain prior to employment.
  • Availability to work weekends and after hours as required.

Desirable Qualifications

  • Diploma or higher qualification in Tourism, Events, or a related discipline.
  • Previous experience in the tourism, hospitality, or museum industry.
  • Knowledge of Local Government operations and community services.
  • Understanding of Work Health and Safety and customer service principles.

For a more detailed job outline, please refer to the attached PD.

Locals are encouraged to apply!

Applications close on 7 November 2025 at 12 pm.

Cloncurry Shire Council reserves the right to commence recruitment prior to the closing date if a suitable candidate is identified.